The Importance of Mentorship

I first started in the tech/gaming/entertainment (maybe gametechertainment?) as a functionality QA Tester at a QA outsource company called Babel. I started at a Montreal office of a UK based company that had just opened shop here in town, as something like employee #10. Basically, the office wasn’t anywhere near done, almost nobody was around…

Don’t Neglect Your Notes!

When I started working at EA, my new manager gave me some time to learn the ropes and pick up as much as I could about the position, the department and what role I would play. He let me get my feet wet a bit at first, and then threw me in. It was a…

QA and KPIs – What Really Matters?

Measuring the success rate of your QA group isn’t always the easiest thing to get a good read on. Any number of factors like size of your team, relationship with the dev group, location, experience level, and a host of other variables can greatly affect not only their performance, but how you can monitor and…

Turning a Loss Into a Win

Over the weekend, there has been a small hubub regarding an indie game, Dark Matter, that left quite a few customers less than thrilled. The story, as found on Kotaku, has riled up a fair number of gamers. The PC game, available on Steam, was originally a Kickstarter project that did not meet funding goals.…

Making Meetings Matter

Ah, the dreaded meeting. It appears on your calendar at the worst opportunity, a small package of time you had purposely put out of your mind, silently reminding yourself how many useful things you could be getting done instead. Or maybe this is a meeting you’ve called. Now the pressure is on to ensure that…

The Missing Ingredient: Personal Investment

In games and application development, there is a never ending struggle between cost and quality. Every company and every team has analyzed what the best formula is to propel a product forward. Some companies will waffle between the two extremes: push for top notch quality above all else, and then after some internal change, push…