Don’t Neglect Your Notes!

When I started working at EA, my new manager gave me some time to learn the ropes and pick up as much as I could about the position, the department and what role I would play. He let me get my feet wet a bit at first, and then threw me in. It was a…

QA and KPIs – What Really Matters?

Measuring the success rate of your QA group isn’t always the easiest thing to get a good read on. Any number of factors like size of your team, relationship with the dev group, location, experience level, and a host of other variables can greatly affect not only their performance, but how you can monitor and…

The Missing Ingredient: Personal Investment

In games and application development, there is a never ending struggle between cost and quality. Every company and every team has analyzed what the best formula is to propel a product forward. Some companies will waffle between the two extremes: push for top notch quality above all else, and then after some internal change, push…