Having a Good 1 on 1

Having a good and regular 1 on 1 with your direct reports is, in my opinion, a vital part of staying accessible to your team and giving them the valuable facetime that they need. Knowing that they have the freedom to ask questions, bring up concerns and get some genuine and honest feedback on their…

The Importance of Mentorship

I first started in the tech/gaming/entertainment (maybe gametechertainment?) as a functionality QA Tester at a QA outsource company called Babel. I started at a Montreal office of a UK based company that had just opened shop here in town, as something like employee #10. Basically, the office wasn’t anywhere near done, almost nobody was around…

The Amazon Fire Phone: Maybe *Too* Consumer Centric

Today Amazon unveiled their first foray into the smartphone world with the new Fire Phone. I followed along on a few tech blogs as they live blogged the event, as I was quite interested in what this device would be. Amazon as a company isn’t really my cup of tea, but Jeff Bezos as a…

Don’t Neglect Your Notes!

When I started working at EA, my new manager gave me some time to learn the ropes and pick up as much as I could about the position, the department and what role I would play. He let me get my feet wet a bit at first, and then threw me in. It was a…

QA and KPIs – What Really Matters?

Measuring the success rate of your QA group isn’t always the easiest thing to get a good read on. Any number of factors like size of your team, relationship with the dev group, location, experience level, and a host of other variables can greatly affect not only their performance, but how you can monitor and…